CANCELLATION POLICY

 

We would like to remind our guests that reserving a room with The Hollies, either verbally or in writing, constitutes a contract in law. Should you be obliged to cancel your reservation, The Hollies will apply the following cancellation charges:

• If cancelled up to 1 day before date of arrival, no fee will be charged.
• If cancelled on day of arrival, the first night will be charged.
• In case of No-Show, the total cost of the reservation will be charged.

This charge will be made against your credit or debit card.

We strongly advise guests to take out travel insurance against unforeseen cancellations.

Should you have any questions concerning this matter, please feel free to discuss them with us, either by email to theholliesbb@yahoo.co.uk or by phone on +44 (0) 1292 473 514.

PRIVACY POLICY

 

At The Hollies, we take our responsibility regarding your privacy very seriously. The information we request when making your reservation is required in order to offer you a professional service.

Any information you provide us with will only be used for the purpose for which it was submitted. We collect your information primarily for contact and billing purposes. Under no circumstances will your information be shared with, or sold to, or disclosed to any third party, except where required by law.

We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at The Hollies to prevent personal data misuse and unauthorized access.

We welcome you to contact us at any time should you have any questions regarding the privacy of your information. You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at theholliesbb@yahoo.co.uk. Please state 'request personal data' in the subject line of your email. If your personal data is incorrect, we will change it upon your request. You can also ask The Hollies to remove your personal data from its database by sending us an email to the same email address.